The purpose of this code of practice is to convey to our clients our customer care policies, the support we will provide you and the primary method of contact for us.
DC VoIP Solutions Ltd is the legal name of the owners and operators of the website directvoip.co.uk. We have been operating since 2012 and offer voip based telephony services and equipment to small and medium enterprises.
Our official hours of opening are Monday - Friday from 8am until 6pm.
Unofficially, though nothing is guaranteed, we will usually be available until at least midnight and that includes weekends. We have always said, if you need us, ring us, if we answer, we are open.
Our postal address is 3 Netley Avenue, Rochdale OL12 0BE
Our phone number is 0161 710 2180
Support by email is available at customer-support@directvoip.co.uk
Complaints Procedure
If you have a complaint you can contact us:
By post to: DC VoIP Solutions Ltd, 3 Netley Avenue, Rochdale OL12 0BE
By telephone: 0161 710 2180
By email: complaints@directvoip.co.uk
